Understanding QoE, QoS, and Network Throughput

In networking, several metrics determine how well a network performs and how satisfied users feel. Three key metrics are:

  • Quality of Experience (QoE): Measures the user’s satisfaction with the service. Subjective and user-centric.
  • Quality of Service (QoS): Measures network performance parameters like latency, jitter, and packet loss. Network-centric and technical.
  • Network Throughput: Measures the amount of data transmitted per unit time. Network capacity-focused.
QoE vs QoS vs Throughput Illustration

Figure: Visualization of QoE (user satisfaction), QoS (network performance), and Throughput (data rate capacity).

Quick Examples:

  • QoE: How smooth a video call feels to the user.
  • QoS: Ensuring low latency and minimal packet loss during a VoIP call.
  • Throughput: Measuring 50 Mbps download speed on Wi-Fi.

Analogy for Easy Learning:

Think of a water system:

  • Throughput → size of the pipe (how much water can flow)
  • QoS → regulation of valves (ensuring steady flow)
  • QoE → whether the person drinking the water is happy with it

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